General Product
and Shipping Questions

1. Are Luna products organic?

Our Relief++ tincture is certified organic. A majority of our other products contain organic ingredients and all of our hemp is organically grown.

Check out Relief++ here.

2. Are Luna products vegan?

A majority of our products are vegan, including our tinctures and gummies. Our soft gels and bath products are not vegan.

3. Are Luna products all-natural?

All Luna CBD and Delta-8 products are all-natural.

4. How do I choose what product is right for me?

Luna specializes in experiences and routines that combine multiple products to live your dreams, and our individual products are created with a specific end-goal in mind. Across our products, we offer different delivery mechanisms: sublingual oils, gummies, soft gels, salves, bath products and balms. We want to put the power in your hand for you to choose what you like the most and what works best in your daily routine.

As you start on your cannabis journey, or start to refine it, ask yourself, “What do I want to accomplish the most?” Or, “What dream do I have for my life that I have given up on?” Answers to these types of questions will give you an idea of where you should place your attention in order to determine the best product for you.

Luna offers 3 lines for different routines:

        1. Everyday: Meant for use during the day and has tinctures and salves for pain, wellbeing, anxiety
    1. Nighttime: Designed for use at night and contains tinctures, bath products and a blam for sleep and relaxation
    2. Weekend: Delta-8 line with tinctures, gummies and softgels for creativity, elevation and good vibes.

Check out our lines for more information.

We also offer experiences through layering:

For example, if you’re looking for a balanced life with less stress, you could try our Relief++ tincture, Chill gummies, Sleep tincture and Good Vibes gummies.

5. What is layering?

Layering is the process of using multiple supplements, including CBD products, throughout the day and week to achieve a holistically balanced state. It is combining multiple routes of administration, or delivery methods, or combining different cannabinoids like CBD and Delta-8.

Luna products are designed for layering in order to achieve your dreams. Pain doesn’t occur during one part of your day, just like promoting a solid sleep cycle doesn’t start a few minutes before bed. We advocate for the use of multiple products throughout the day and lifetime so that your dreams are realistically obtainable.

For example, if you’re dreaming of a good night’s rest again, in order to not only have one night, but lifelong evenings of sleep, we’d start with a few products: our Relief++ tincture during the day for overall wellbeing and your daily dose of CBD, our Sleep tincture at night for promoting a healthy sleep cycle and guiding your body to sleep, Detoxify bath salts for evenings that need more relaxation and our Lights Out Delta-8 tincture with CBN for those difficult, restless nights.

6. What is microdosing?

Microdosing is the practice of taking small doses throughout the day, or over a few hours depending on the product and intended result. It is the ideal way to provide a consistent and pleasant experience.

Microdosing is mainly utilized with THC products, like Delta-8, but can be done with other cannabis products like CBD.

7. What do you test for in your products?

We test for:

Full cannabinoid profiles including major and minor cannabinoids like, CBD, CBG, CBN, Delta-9 THC and Delta-8 THC

Heavy metals

Pesticides

Full terpene profiles

8. Where does your hemp come from?

All the hemp used to make our products comes from Colorado or South Carolina where the plants are organically grown.

Learn more about our hemp and growing process here.

9. Where are your products made?

All of our products are made here in the United States.

10. Will Luna products make me fail a drug test?

While all of our products are under the legal limit of 0.3% Delta-9 THC, there is still a possibility that THC can be flagged on a drug test. In addition, we do not have sufficient data to say anything definitively, but Delta-8 might trigger a positive drug test due to a similar molecular profile as Delta-9 THC. As a precaution, you should not take Delta-8 products if you need to pass a drug test.

If you are worried about passing a drug test, we recommend you use our Free tincture. or Chill gummies. These do not containTHC.

11. How should I store Luna products?

Luna products should be kept in a cool, dark place. UV rays degrade the quality of cannabinoids and terpenes. We want your product to remain high in its cannabinoid content so you can receive the best quality throughout your use.

12. Do Luna products expire?

Like any supplement product you purchase, Luna CBD and Delta-8 products do have a shelf life. Please reference the expiration date on your product.

13. What is your return policy?

We will accept returns on any defective product (i.e.: discolored, unusual odor, arrives broken, etc.)

You should to reach out to sales@lunacbd.comto request a return. Include as much detail as possible.

Required: Customer name, product being returned, reason for return, order number

You will be issued a return shipping label to return the item.

Once we have the returned item, the refund will be issued to the payment method used to purchase the product.

14. How fast can I expect to receive my order?

We use USPS for shipping.

Orders will generally be filled within 1 business day and shipping time will depend on where you are geographically located.

Depending on your shipping address/location, shipping time can range from 1 to 5 business days, but most will arrive within 1-3 business days.  

If you do not receive your order within 10 business days, please email us: sales@lunacbd.com

15. How can I contact you?

Please visit our contact page here.

CBD Questions

1. What is CBD?

Cannabidiol, or CBD, is a chemical compound found in all cannabis plants and for the products we sell, it is derived from the hemp plant. In the products we sell, the CBD oil contains less than 0.3% Delta-9 THC (D9). It is not psychoactive and will not get you high.

CBD is processed out of raw hemp flower into an oil through one of three main ways: ethanol extraction, CO2 extraction, or lipid extraction. From there, the oil can be left in its crude form, processed into full spectrum (all cannabinoids present, <0.3% D9 THC), broad spectrum (most cannabinoids & no D9 THC) or isolate (only CBD). Luna’s CBD goes through a special CO2 extraction method and we offer all full spectrum products with the exception of 1 THC-free product. Our precise extraction method allows us to preserve all of the valuable major and minor phytocannabinoids (see endocannabinoids vs. phytocannabinoids below) while reducing THC content. Our full-spectrum CBD oil also contains other beneficial plant compounds like terpenes and flavonoids.

Much research has been done on CBD and its *potential* benefits/effects, which vary wildly from anxiety and stress, to pain management, neurological disorders, sleep regulation, heart health, acne and even cancer-related symptoms. How can it help with so many things? See the next few questions…

2. What is the endocannabinoid system?


The endocannabinoid system, or ECS, is one of your body’s biological systems and is responsible for producing and processing cannabinoids – both those we make naturally and those we supplement with from products like CBD (see the next question). The ECS is involved in a lot of important jobs. These jobs include regulating your anti-inflammatory response, immune system, appetite, mood, anxiety levels, sleep schedule and more. Essentially, the ECS helps keep your body in homeostasis.

The ECS works through a complex system where cannabinoids bind to receptors – made specifically for them – throughout your vertebrate central nervous system and peripheral nervous system. These receptors are most commonly referred to as CB1 receptors and CB2 receptors. CB1 receptors are most populous in the brain while CB2 receptors are predominantly found in the immune system. CBD acts on both CB1 and CB2 receptors.

Simply put, your ECS is a group of enzymes, receptors and chemicals that your body makes to balance all of its other systems like the central nervous system and the sleep cycle.

3. What are phytocannabinoids versus endocannabinoids?

Phytocannabinoids are cannabinoids found in plants and plant material, like CBD. Endocannabinoids are cannabinoids that we naturally make in our bodies. Phytocannabinoids mimic endocannabinoids, which is why we are able to nurture and support our ECS with phytocannabinoids like CBD, CBG, CBN and Delta-8.

4. How does CBD work?

CBD acts on all receptors of your endocannabinoid system (ECS), which makes it the star cannabinoid. It is known as a “major” cannabinoid and is one from which our bodies will potentially receive the most benefit.

Once CBD is taken, it binds to its appropriate receptors and then the body does its job in processing, metabolizing and using the compound. We supplement our bodies with CBD so that it may do the work in putting CBD to work and receiving potential benefits.

5. Is CBD legal?

As long as the CBD is derived from the hemp plant and contains less than 0.3% Delta-9 THC, it is legal. The 2018 Farm Bill federally legalized hemp and its cultivation.

6. Why does dosing and milligram strength matter?

In order for your body to receive the maximum support from our products, the correct dosage is paramount. Everybody’s endocannabinoid system (ECS) is different and requires different strengths and dosage amounts to be properly supported. There are many factors that affect how your ECS receives and metabolizes phytocannabinoids (i.e.: CBD): individual sensitivity, body chemistry, other pharmaceutical use, medical condition (and intensity of that condition).

If you are new to CBD and/or D8, start with a lower dose first and be patient while working to find what suits your ECS. Start by taking ¼ to ½ a dropper if you are using a tincture and ¼ to ½ a gummy if you are using that delivery method. Unfortunately, there is no set way to determine your dose; you must try a product first and adjust as necessary. You do not want to take too much or too little, both of which would potentially render the dose ineffective. Most of the time, more is not better. You also should not take what works for your friend because that may not be the right dose for you.

So, start low and slow. Increase your dose by a small amount (about 2mgs) every 2 days.

7. How do I use CBD?

The use of a CBD product is determined by the delivery method, intended result and your endocannabinoid system. The most important thing to consider when using CBD is determining what dose is right for you.

Start by reading the product label or packaging closely. Note if there are any warnings, then determine the recommended serving or application size and then proceed with using the product. Determining your dose may take a few uses. If you are new to CBD, start at a low daily dose. Your endocannabinoid system may be more or less sensitive to CBD and other cannabinoids, meaning you may need more or less than what is recommended. For ingestibles, we recommend adjusting your dose – either up or down – by a few milligrams at a time and monitoring over a few days or a week until you feel you have found your sweet spot.

8. Will I get “high” from CBD?

No, CBD is not psychoactive and you will not become high, have psychosis, hallucinations or any other mind-altering effects.

9. How long does it take to produce results? How will I know if it is working?

Every delivery mechanism of CBD (or product type) serves its own purpose; it is all about how a product is formulated that determines how our bodies will receive and use the CBD. Products supplement; bodies work. You may feel a difference right away with some products – like topicals that have other ingredients that help with alleviating pain – and other products may take a few uses to notice any benefit – like tinctures that take consistent, daily use.

10. What is the difference between hemp oil and hemp extract?

Hemp oil and hemp extract are not the same. Hemp oil comes from the hemp seed and contains fatty acids, and no phytocannabinoids. Hemp extract comes directly from the hemp plant (mainly leaves and flowers) and, depending on its form, is comprised of multiple phytocannabinoids, terpenes and flavonoids.

Hemp seed oil can be great for a variety of means, like cooking, but it is not beneficial to our bodies and endocannabinoid system like hemp extract (which contains CBD).

11. What is the difference between full spectrum, broad spectrum and isolate hemp extract?

These are the three main forms of hemp extract. Each form contains varying levels of THC, cannabinoids and terpenes. Generally, the first round of extraction of the oil from the hemp plant creates full spectrum oil. Full spectrum contains all cannabinoids and terpenes and has <0.3% D9 THC. The exception being that a very small amount of cannabinoids and terpenes may be lost in the process depending on the extraction method. If you desire an extract with no D9 THC, you will need to distill the oil even further. This creates broad spectrum oil, which contains some cannabinoids and terpenes, but no D9 THC. Remember, the more you process, the more cannabinoids (major and minor) and terpenes you lose. The furthest extract can be processed down is into an isolate, which is a powder that is pure CBD (or another cannabinoid, like CBG or CBN). Isolate is simply comprised of only one compound. Isolate does not contain D9 THC, or any other cannabinoids or terpenes.

Easily put, here’s the breakdown:

  • Full spectrum: all cannabinoids present and less than <0.3% D9 THC
  • Broad spectrum: most cannabinoids and no D9 THC
  • Isolate: only CBB (or another cannabinoid on its own)

12. What is the entourage effect?

When CBD is combined with other cannabinoids and terpenes from the cannabis plant, it has been found to provide a greater effect on the endocannabinoid system than it does when it is by itself. This interaction of cannabinoids and terpenes is known as the entourage effect whereby countless compounds interact and work together to bring balance to your endocannabinoid system. This effect is had when using full spectrum products, which contain CBD and all of the other minor cannabinoids (over 80) and full terpene profiles.

For an even more positive effect, using a full spectrum CBD product combined with other products that contain a higher percentage of minor cannabinoids like CBG and CBN could boost the compounds’ interactions. This can also be achieved with full spectrum CBD combined with minor cannabinoids in one single product.

13. What is the difference between hemp and marijuana plants?

Both hemp and marijuana plants are cannabis plants that contain similar cannabinoids and terpenes. The difference between the two is that marijuana plants contain a high percentage of Delta-9 (D9) THC (the cannabinoid that is most popular and is psychotropic), while hemp plants contain less than 0.3% D9 THC. If a hemp plant goes over the 0.3% D9 THC threshold, it is considered a marijuana plant and, in some states, illegal.

Over the years marijuana plant strains have been bred to increase the potency of the D9 THC cannabinoid and reduce the prevalence of all others. Hemp strains have been bred to increase CBD and other minor cannabinoids, like CBG and CBN, while reducing D9 THC.

14. Can I use CBD if I’m taking other medications or supplements?

We recommend that you contact your health care provider before consuming any CBD or Delta-8 product. While we believe in supplementation with other vitamins, that regimen may not be right for you.

Please verify with your medical professional if CBD is right for you.

15. Are there side effects to taking CBD?

Like any supplement product, there is a potential for side effects. Please consult your healthcare provider before taking CBD or Delta-8 to discuss any potential side effects.

16. Who can take CBD?

CBD is for everyone with a few exceptions. Please consult your healthcare provider before using CBD or Delta-8 products like you would with any other health supplementation product, especially if you have any disease, illness or are taking other medications.

Those who are pregnant, may become pregnant or are breastfeeding should not use CBD or Delta-8 products. The FDA has advised against these groups using CBD or cannabinoid products. For more info click here.

CBD is for adults who:

  • Need a more balanced life
  • Want to live without pain
  • Are struggling with anxiety and stress management
  • Need to find their way back to a healthy sleep cycle and good night’s rest

… and much more

17. What does CBD taste like?

Unflavored, or natural, CBD has an earthy, nutty taste, which comes from the organic compounds that make up the hemp plant

This is primarily the case with CBD tinctures (sublingual oil drops). Flavored tinctures typically taste like the flavor advertised, but everyone’s taste buds are different and every product is manufactured differently.

When consuming gummies or other edible products that are flavored, it is more likely that you’ll taste the flavor of the product.

Delta-8 Questions

1. What is Delta-8?

If you haven’t heard about Delta-8 (D8), you’ve heard of its big sibling, Delta-9 THC (D9), the main psychoactive compound found in the marijuana plant. D8 is also psychoactive, but is derived directly from CBD – which is made from the hemp plant – as an isomer (find out more about that below under “How is Delta-8 Made?”)

D8 acts on about half of the receptors in your endocannabinoid system (ECS). It is psychotropic in nature (yeah, you’ll get high if you take the right amount), but about half as potent as D9. This makes it more suitable for new users, micro-dosers (using small amounts throughout the day) and those who layer D8 with CBD to truly receive the full “entourage effect.”

Unlike D9, not a lot of research has been done on the scientific impacts of D8, but with the sharp uptick in usage, it is on the way. We do know that D8 with CB1 and CB2 receptors to help balance several functions: pain, appetite, mood, hormones, inflammation and blood pressure.

2. Is Delta-8 legal?

Delta-8 is federally legal. The Delta-8 found in Luna products is derived from hemp, contains less than 0.3% Delta-9 THC and is therefore legal according to the 2018 Farm Bill.

That said, some states have made the purchase of Delta-8 illegal. We advise you to research your local jurisdiction’s laws to determine if it is legal in your state.

3. How does Delta-8 work?

Delta-8 is a phytocannabinoid just like CBD and works by acting on receptors in your endocannabinoid system. D8 works on about half of the receptors in the ECS, mainly CB1 receptors. (Check out the section, “What is the endocannabinoid system” above for more info on your ECS.) Once D8 binds to its appropriate receptors, the body does its job in processing, metabolizing and using the compound. Because D8 is psychotropic in nature, and it binds directly to the CB1 receptor that is primarily located in the brain and central nervous system, it is likely that this process taken on by your ECS will leave you “high.”

4. How do I use Delta-8?

Start slow and low! Finding the correct dosage has to do with many factors and in most cases, more is not better. Be patient as you work to find the dosage that works best for you.

Some factors that influence dosage:

  • Your endocannabinoid system and individual sensitivity to cannabis.
  • Your body chemistry.
  • Other pharmaceutical use, or medicines and/or supplements you are taking.
  • Any medical condition you may have and the intensity of that condition.

Start with understanding the concentration of the product you are using by reading the entire bottle to determine how many milligrams are in each serving (pill, dropper, inhale, gummy, etc.). We recommend that you use a product that gives you an option to start with only a few milligrams, like a gummy you can cut or a tincture from which you can use a few drops.

Tincture:

Start with 5-7mg. Here’s how:

  • 1/2 dropper full of the Luna Creativity Boost tincture (500mgD8 | 500mg CBG) is about 7mg of D8 and 7mg of CBG (dropper full is 15mg Delta 8 and 15mg CBD).
  • Put under tongue, count to 60 and swallow.
  • Wait 20-30 minutes. If you feel high, that's your dose. If not, take 1 drop (about 0.5mg), wait 15-30 minutes.

 

Edible:

Start with 2.5-5 mg, then wait 60 minutes. Examples:

  • Luna Hello Mellow Gummy is 25 mg, so take 1/4 to 1/8.
  • If you feel nothing, take another 1/8 and eat. Wait 60 minutes.
  • If you still feel nothing, take another ¼. Wait 60 minutes.

5. Will I get “high” from Delta-8?

Yes, it is likely that you will experience a psychotropic effect, also known as a “high” from Delta-8. This feeling is different for everyone and the intensity and duration depends on the amount taken and your individual endocannabinoid system. Most users report that the high that is felt is associated with clear-headed, calm, focused and energized feelings.

6. Are there side effects from taking Delta-8?

The main (and often intended) side effect of Delta-8 is producing a “high.”

Like any supplement product, there is a potential for side effects. Please consult your healthcare provider before taking CBD or Delta-8 to discuss any potential side effects.

7. Who can take Delta-8?

Delta-8 is for all adults with a few exceptions. Please consult your healthcare provider before using CBD or Delta-8 products like you would with any other health supplementation product, especially if you have any disease, illness or are taking other medications.

Those who are pregnant, may become pregnant or are breastfeeding should not use CBD or Delta-8 products. The FDA has advised against these groups using CBD or cannabinoid products. For more info click here.

Adults who:

  • Want to RELAX at the end of the day.
  • Need help MANAGING STRESS & ANXIETY & are prone to panic attacks.
  • Are struggling with a full night’s SLEEP caused by anxiety related insomnia or pain.
  • Have PAIN MANAGEMENT issues.

8. How is Delta-8 made?

The D8 you find in our products is derived from the hemp plant. However, D8 is found in very small concentrations in the plant so it goes through a process to obtain an amount large enough to make a product. The D8 in Luna products is made through isomerization where it is isolated, or pulled directly from CBD. Are you wondering, “How can you possibly make a different cannabinoid from CBD?” Well, all cannabinoids are very similar in molecular structure, so it only takes a few steps in a lab to get to D8 from CBD.

Manufacturers start by using 99% CBD isolate derived from hemp. Then, it requires an acidic solvent, followed by neutralization through a base solvent after a period of time. Last, it is distilled several times to remove any residual solvents.

If this process seems like something pulled straight out of a Frankenstein experiment, know that vitamins you take every day are made in a similar manner (most notably, Vitamin D). D8 is a safe cannabinoid whether it is taken from a product that went through isomerization or consumed directly from the hemp flower (although there would only be trace amounts).

After the D8 formulation process is complete, manufacturers produce products just like they would any other cannabinoid-based product.

9. What is the importance of taking Delta-8 and CBD together? Is Delta-8 alone enough?

Because of the research done on CBD, we know the importance of the “entourage effect,” which is when all of the cannabinoids and terpenes work in unison to achieve maximum potential benefits. Remember, your ECS is made up of countless endocannabinoids (those neurotransmitters that say hello and bind to receptors in your nervous system). Accordingly, you must feed these endocannabinoids with several types of cannabinoids to truly have a well-rounded supplement routine. Each cannabinoid and terpene found in the plant and oil offer different uses. For that reason, we believe full spectrum products and layering are the way to go.

Remember, our bodies do the work through the ECS. The product supplements are what our bodies need: our bodies absorb them and then it balances itself.

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